TSB staff sacked over gaming of customer compensation system

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Exclusive: Union criticises bank inquiry into IT meltdown payouts that led to five workers being dismissed

TSB staff whose own bank accounts were affected by an IT meltdown have been sacked for allegedly gaming the compensation system set up to help customers affected by the debacle.

The Guardian understands that compensation claims lodged by a number of TSB workers after the IT collapse in April 2018 were re-assessed this year by TSB for signs that they may have used inside information to get the largest possible payout.

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from The Guardian https://ift.tt/39qsb47

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